As new means of communication develop, privacy becomes crucial. We are therefore committed to respecting the confidentiality of the personal information we collect.
This policy describes how we process and protect personal information that we collect by technological means (for example, by email or online). We follow these rules to protect your privacy and comply with our legal obligations.
Who is this policy for?
The rules described in this policy apply to you if we collect your personal information by technological means in the course of our activities. For example, this policy applies to:
- If you contact us by email.
- If you complete one of our online contact forms
By using this site, you agree to this privacy policy.
- COLLECTION OF PERSONAL INFORMATION
With your consent (data provided voluntarily through forms), we collect the following types of information:
- Your name
- Your first name
- Your email address
- Your phone number
This personal data is obtained through forms and interactions between you and our website. We also use cookies and log files to collect information, as described below.
- PERSONAL DATA PROTECTION OFFICER
Within CREATIONS 3D POULIN, the person responsible for the protection of personal data is Rémi Poulin. You can contact this person by email at
- METHODS OF COLLECTION AND PROCESSING OF YOUR PERSONAL DATA
3.1 FORMS
Your personal information is collected via the following forms:
- Information request form
3.2 USE OF YOUR DATA
We use this information in the purpose of:
- Contact you (to respond to your requests, comments or questions)
- Manage the website (improve the experience of our visitors)
- With your consent, send you offers, announcements by email
- Ensure customer follow-up
- For statistical purposes
3.3 DISCLOSURE AND RETENTION OF YOUR DATA
We will not use your personal information for purposes other than those specified during collection, unless you expressly consent or if required by law.
We will not rent, sell or share your personal data to third parties, any exception will be made with your consent and always with the aim of being able to respond to your requests.
We keep the personal data we collect from you recorded for the duration necessary for our ongoing activity, in particular to provide you with a service you have requested or to comply with applicable legal, tax or accounting obligations. Your personal data is kept in a way that can identify you for as long as necessary to achieve the purposes for which we process your information, and it is not kept beyond these purposes, unless required by law.
Personal data that is no longer necessary to achieve the identified purposes will be destroyed, erased or made anonymous.
- LOG FILES AND COOKIES
Our website uses cookies to improve your browsing experience. These cookies collect information such as your IP address, your device's operating system, the pages you visit, etc. You can set your browser to block cookies, but this may affect your experience of the site.
We mainly collect the following data:
- Anonymous analytical data, such as the origin, the browser used and the number of pages viewed. We use this data to improve our website.
We use tools such as as Google Analytics and remarketing to display ads based on your interests during your visit to our site. You can remove this information by following the procedure described in the Google Analytics privacy policy.
These files allow us to:
- Obtain anonymous statistics on the use of the site
- Improve the quality of the content and performance of the site
- REQUEST FOR ACCESS - RECTIFICATION - WITHDRAWAL OF PERSONAL INFORMATION
5.1 RIGHT OF ACCESS
We also recognize your right to access, rectify, modify or delete your personal information. You can exercise this right by contacting us in writing or by telephone using the contact details above (point 2).
5.2 WITHDRAWING YOUR CONSENT
We offer you the opportunity to object to the use of your personal information for certain purposes, as well as the right to withdraw your consent. To exercise these rights, you can contact us using the contact details above (point 2).
Here are the steps for processing a request:
- you must send a written request to the Person in charge of access and protection of personal information.You will find their contact details in point no. 2;
- we will process your request within 30 days of receiving it;
- you will receive our response by email or telephone call.
- SECURITY
The personal information we collect is stored securely. People working with us are required to respect the confidentiality of your data.
To ensure the security of your personal information, we use measures such as SSL protocol, computer backup, usernames/passwords and firewalls. We strive to incorporate the latest technological advances to ensure the confidentiality of your transactions. However, as no method offers absolute security on the Internet, there is an inherent risk when transmitting personal information online.
- EXTERNAL SITES
Our site may contain links to external sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies.
- UPDATES TO THIS PRIVACY POLICY
This policy is effective as of March 4, 2025 and replaces all previous versions. It may be modified when necessary and without notice.
